Help
How does it work?
Search for a professional, open their profile and send a request, or post a job and let professionals send you offers. Agree the price in the conversation, get the work done, then confirm the job as completed and leave a review.
Does it cost anything to use?
Searching, requesting and posting jobs is free for customers. Pay the professional directly once the work is done.
How do I pay?
Pay the professional directly: cash, bank transfer, JazzCash or Easypaisa. ProConnect does not hold your money. You can note the payment in the request so both of you have a record.
How are professionals checked?
Every professional verifies their email and mobile number, uploads a photo and their CNIC, and is approved by our team before they appear on the site. CNIC details are only seen by our administrators.
Why can I not write a review?
Reviews come from customers who confirmed a job as completed. Open your request and press “Confirm job completed”.
Something went wrong with a job.
Open the request and choose “Open a dispute”. Our team reads the conversation and contacts you both. You can also report a profile, review or message with the Report link.
I am a professional. How do I get listed?
Join as a professional, verify your email and phone, complete your profile with a photo and CNIC, and wait for approval. Add photos of your work and the neighbourhoods you serve to get more requests.
I did not get my verification code.
Wait a minute and ask for a new code on the verification page. Check the number is correct. After several tries, wait an hour.
How do I delete my account?
Open Settings and choose “Delete my account”. Your requests, messages and reviews are removed.